Information for your stay at Wurzenberg.
Some questions arise before arrival.
Others only shortly beforehand.
Here you will find the most important information regarding your stay,
breakfast, rates and booking conditions.
Arrival & Check-In
Wurzenberg is located at Sernauberg, high above the vineyards of Southern Styria.
Address
Wurzenberg
Fötschach / Sernauberg 102
8463 Leutschach an der Weinstraße Austria
Check-in
from 3:00 pm
Information regarding arrival and access will be provided prior to your stay.
Check-out
until 10:00 am
Late check-out is available upon request and subject to availability.
Pyjamafrühstück®
There is no traditional breakfast room at Wurzenberg.
Breakfast is delivered directly to your lodge or accommodation upon request.
Breakfast delivery: 7:30–9:30 am
Included in your stay.
Rates & Included Services
Our rates generally apply per night for 2 guests and include:
✓ Wurzenberg gourmet breakfast
✓ breakfast delivery directly to your lodge or accommodation
✓ daily housekeeping upon request
✓ applicable taxes
Not included
— local tourist tax
— tourism infrastructure contribution
The applicable written offer or booking confirmation shall prevail.
Kids & Extra Beds
Children aged 0–2 years:
complimentary
Children aged 2–12 years, including breakfast:
€59 / night
Extra bed from 12 years onwards, including breakfast:
€65 / night
Dogs
Dogs are welcome at Wurzenberg
upon request only.
Generally permitted in:
— Marillenlodge
— Mispellodges (140°, 180°, 270°)
Additional accommodations may be available upon request and subject to availability.
Rate:
€25 per dog / night
As not all accommodations are suitable for pets,
we kindly ask for prior notice before arrival.
We reserve the right to individually confirm dog request depending
on accommodation type, length of stay and availability.
Local Tourism Taxes
The following charges apply additionally:
Local tourism tax
€2.50 / person / night
Tourism infrastructure contribution
€1.00 / person / night
Staying longer
from 4 nights
−10%
from 7 nights
−15%
Seasonal Surcharges
Autumn weekends (September & October)
Friday–Sunday:
+20%
The Panorama Sauna
Available in addition to your stay.
Exclusively reserved for two guests.
E-Mobility
EV charging stations available.
Complimentary charging points for e-bikes.
Booking & Cancellation
As Wurzenberg intentionally offers only a small number of lodges and rooms, every reservation has a direct impact on our planning and availability.
Should you be unable to travel as planned, we kindly ask you to inform us as early as possible. This gives us the opportunity to offer the accommodation to other guests and, where possible, find a fair solution together.
For additional peace of mind, we recommend
arranging travel cancellation insurance.
Cancellation Policy
Reservations are subject to the Austrian Hotel Contract Conditions (Österreichische Hotelvertragsbedingungen – ÖHVB) in their current version.
The following cancellation conditions apply:
Up to 3 months before arrival
no cancellation fee
From 3 months to 1 month before arrival
40% of the total price
From 1 month to 1 week before arrival
70% of the total price
Within the last week before arrival
90% of the total price
No-show:
100% of the total price
Credit in Case of Re-Booking
Should you need to cancel your stay, we will gladly try to re-let
the reserved accommodation for the originally booked period.
If the reserved accommodation can be re-booked for the originally reserved period, we are pleased to issue a credit for the amount already paid, which may be applied towards a future stay at Wurzenberg.
The credit is valid for 12 months from the date of issue.
Changes to Reservations
Changes to existing reservations are subject to availability.
Please note that special offers, promotional rates and non-refundable reservations may be subject to separate conditions.
Third-party Bookings
Reservations made through external booking platforms (such as Booking.com) are additionally subject to the confirmed booking and rate conditions of the respective provider.
In particular, Genius rates, promotional offers and non-refundable reservations may be governed by different cancellation policies.
Form of Cancellation
Cancellations must be submitted in writing.
Please send your cancellation request by e-mail to:
office@wurzenberg
or by written notice to the address stated in the legal notice (Imprint).
Individual Solutions
Every reservation and every situation is unique.
Where occupancy levels and re-booking possibilities allow,
we are happy to review individual solutions on a case-by-case basis.